Coronavirus (COVID-19) Resources

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Coronavirus (COVID-19)

White River Health System (WRHS) is prepared and is working closely with local and state officials to care for patients, protect our employees, and ensure the availability of medical care to the residents of the communities we serve. WRHS focuses on the health and well-being of our patients, visitors, employees, and communities through promotion of wellness, illness prevention, and education.

COVID-19 Variants

Amended Visitor Policy

The following restrictions are in place for the safety of patients, visitors, and employees. Visitor guidelines may change based on the needs of our patients and local transmission and infection rates.

Visitor Criteria

During the COVID-19 public health emergency, hospitalized patients may have two visitors at one time. Patients may request a visit from their personal Minister/Priest. Family members age 16 and older are allowed to visit. 

All visitors should use the White River Medical Center East entrance and Stone County Medical Center Emergency Department entrance. Visitors will be asked questions regarding possible COVID-19 symptoms and exposure, the name of the patient they wish to see, and asked to allow a temperature screening. Every person entering a WRHS facility is required to wear a surgical mask. One will be provided if needed. Bandanas, cloth masks, and neck gators do not provide adequate protection and are not permitted. 

  • There is no limit on how many visitors a patient can have in a day. However, a patient may only have two visitors at a time in a room.
  • Exceptions to the policy may be made for patients receiving end of life care and other special circumstances.
  • Two parents or legal guardians are allowed to be with minor children receiving care in the emergency department, inpatient care, and outpatient surgery. 
  • Patient visitors may dine in Café V and visit the gift shop.

Patients receiving outpatient care in the following settings may have one visitor/support person accompany them. 

  • WRHS Clinics
  • WRMC Ambulatory Surgery Center 
  • Outpatient Imaging and Surgery at Stone County Medical Center and White River Medical Center

Patients hospitalized for treatment of COVID-19 may not have visitors. 

Helpful Links

Arkansas Department of Health

Centers for Disease Control and Prevention

Covid ActNow

COVID Data Tracker

Key Things to Know About COVID-19 Vaccines

Myths and Facts About COVID-19 Vaccines

Myths and Facts About COVID-19 Vaccines

Should I be Tested for COVID-19?

White River Health System (WRHS) provides COVID-19 testing at WRHS Primary Care and Rural Health Clinics. If you feel you be tested for COVID-19, please call your Primary Care provider to schedule a test.  If you are experiencing a medical emergency, dial 911. 

Who Needs to be Tested?

  • People with symptoms of COVID-19
  • People with close contact to a person who has tested positive for COVID-19


People experiencing the following symptoms may need to be tested.

  • Cough
  • Diarrhea/Nausea/Vomiting
  • Fatigue
  • Fever/Chills
  • Loss of Smell or Taste
  • Muscle Aches
  • Runny Nose/Congestion
  • Shortness of Breath
  • Sore Throat

Where Can I Get Tested?

  • Batesville Family Care
  • Cave City Medical Clinic
  • The Children's Clinic
  • The Diagnostic Clinic at WRMC
  • Drasco Medical Clinic
  • Melbourne Medical Clinic
  • Midway Medical Clinic
  • Newport Diagnostic Medical Clinic
  • Pleasant Plains Medical Clinic
  • Strawberry Medical Clinic
  • Stone County Family Medicine Clinic
  • Stone County Primary Care Clinic
  • Sugarloaf Medical Clinic
  • WRMC Medical Complex Southside

Telehealth Services

WRHS telehealth service, WaveLink, offers COVID-19 assessments using any smart phone, tablet, or computer with webcam. You will be asked about your possible exposure and symptoms you may be experiencing by a certified Advance Practice Nurse (APRN). You will be given instructions if it is determined you should be tested for COVID-19 or treated for respiratory illness. 

Treatment for COVID-19

What to Do If You Are Sick

Monoclonal Antibody Therapy

The Food and Drug Administration has granted Emergency Use Authorization (EUA) for Monoclonal antibody therapy Regen-COV(TM) (casirivimab/imdevimab) for the treatment/prevention of COVID-19 in at-risk patients. If you have a chronic health condition and symptoms of COVID-19, get tested and talk with your primary care provider about the risks and benefits of monoclonal antibody treatment. 

Important Antibody Treatment Facts:

  • Available at White River Medical Center and Stone County Medical Center
  • Treatment of mild to moderate symptoms of COVID-19
  • Post-exposure prevention of COVID-19 in certain persons
  • Persons at high risk of being exposed to someone infected with COVD-19
  • Outpatient treatment given by IV

Referral Information for Providers

White River Medical Center provides monoclonal antibody therapy to patients referred by their Primary Care provider.  Providers may fax completed referral forms to 870-262-3146. After clinical review, the scheduling office will contact your patient to set up an infusion appointment. To speak to a healthcare professional about Monoclonal Antibody therapy, please call 870-613-0491. 

Download and review the benefits/risks of monoclonal antibody therapy with your patient and provide your patient with a copy the required Emergency Use Authorization (EUA) Fact Sheet.

Submit Online Referral
Emergency Use Authorization (EUA) Fact Sheet

Preventing Respiratory Illness

COVID-19 is a respiratory illness that can spread from person to person. The virus is thought to spread mainly between people who are in close contact with on another (within about 6 feet) through respiratory droplets produced when an infected person coughs or sneezes. 

Ways to Protect Yourself from COVID-19

  • Receive the COVID-19 vaccine. Free vaccines are available at local pharmacies. 
  • Wear a mask/face covering when in public and in close contact with people who do not live in your household. 
  • Wash your hands often. If soap and water aren't available, use an alcohol-based sanitizer. 
More Prevention Tips
  • Avoid touching your eyes, nose, and mouth.
  • Don't have close contact with people who are sick.
  • Clean and disinfect frequently touched surfaces.
  • Maintain social distance: six (6) feet between yourself and others in public. 

White River Health System offers health care via WaveLink.

Vaccination Information

Below is a map displaying locations where the COVID-19 vaccine is available in the White River Health System service area.

The following are links to information regarding COVID-19 vaccination, support, travel, and post-vaccination. 

Vaccine Information: 



After Vaccination: 

White River Health System News and Updates

Since the emergence of the Coronavirus (COVID-19), White River Health System has pledged communication that is clear, concise, and transparent.  In that spirit, we consolidated all press releases and interviews in one place.  Our leadership team, physicians, and all employees are dedicated to caring for residents in every community of our service area.   

Please check this page often for links to the latest information about our response to the virus, as well as, up-to-date information about how we are caring for all the healthcare needs of our community.  Our facilities are open to meet the routine medical needs for our patients. 

Healthy at Home

White River Health System is dedicated to improving the health of residents in the communities we serve.  The Centers for Disease Control (CDC) and Arkansas Department of Health recommends residents stay at home except for essential tasks such as work, grocery shopping, or medical appointments.  

School cancellations and closures of restaurants, movie theaters, parks, and other types of recreation create a vacuum in our otherwise busy schedules.  We want to provide resources for you to help you manage and thrive while at home.  

Community Support

White River Health System Behavioral Health Services provide a Community Support telephone line to discuss mental health, self-care recommendations, information about community resources, medical assistance, and more. This is a free service of White River Health System. Someone is available to take your call Monday thru Friday from 10 am until 2 pm.  Call (870)262- HOPE(4673)

Coronavirus: Key Facts to Know

With all the information swirling around about coronavirus, it’s important to understand the facts. Coronavirus disease 2019 (COVID-19) is a virus that causes respiratory illness. It was first found in people in Wuhan, China, in late 2019, and has now been detected in more than 100 locations around the world, including the United States. The latest information can be found at

What Are the Symptoms?

There are actually many types of coronavirus. Most people experience these viruses at some point in their lives. Common coronaviruses usually cause mild to moderate respiratory illnesses, such as the common cold.

Symptoms of COVID-19 can appear up to 14 days after contact with the virus and may include fever, coughing, and trouble breathing. Some people have no symptoms or only mild symptoms. However, COVID-19 can cause severe illness such as pneumonia, leading to death in some cases.

Am I At Risk?
If you’ve been to a place where people have been sick with this virus, you are at risk for infection. Call your healthcare provider if you’ve been in close contact with a person known to have COVID-19 and you have a fever, cough, or difficulty breathing. Call, too, if you have these symptoms and you live in or have recently traveled from an area with ongoing spread of COVID-19.

There is currently no specific medicine to treat COVID-19. Supportive treatment of severe cases may require treatment with IV fluids and oxygen.

Preventing Respiratory Illnesses
COVID-19 is thought to spread mainly from person to person, between people who are within about six feet from each other, through droplets of fluid that a person coughs or sneezes into the air.  It may be possible to get the virus if you touch a surface of object with the virus on it and then touch your mouth, nose, or eyes.  However, this is not thought to be the main way the virus spreads.  

The best prevention is to not have contact with COVID-19. Follow these steps, which will also help protect you from colds and flu:

  • Wash your hands often. If soap and water aren’t available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth.
  • Don’t have close contact with people who are sick. 
  • Put distance between yourself and other people if COVID-19 is spreading in your community. 
  • Clean and disinfect frequently touched surfaces.

The CDC does not recommend that people who are well wear a facemask to protect themselves from COVID-19, unless your health care provider recommends it. People who have COVID-19 and are showing symptoms should wear a mask to protect others from infection.

White River Health System offers 24/7 virtual/video health care via WaveLink.


White River Health System (WRHS) provides COVID-19 testing at WRHS Primary Care and Rural Health Clinics.  For questions about the need for testing, use our interactive Coronavirus Assessment Tool on this site or call (870) 262-6877. 

Who Needs to be Tested

People with Symptoms of COVID-19

People with Close Contact to a person who has tested positive for COVID-19

People having a surgical procedure

Where Can I get Tested

Batesville Family Care

Cave City Medical Clinic

The Children's Clinic

The Diagnostic Clinic at WRMC

Drasco Medical Clinic

Melbourne Medical Clinic

Midway Medical Clinic

Newport Diagnostic Medical Clinic

Newport Weekend Clinic

Pleasant Plains Medical Clinic

Strawberry Medical Clinic

Stone County Family Medicine Clinic

Stone County Primary Care Clinic

Sugarloaf Medical Clinic

WRMC Medical Complex Southside

Lengua Española

El Sistema de Salud White River (WRHS) está preparado y está trabajando en estrecha colaboración con los funcionarios locales y estatales para atender a los pacientes, proteger a nuestros empleados y garantizar la disponibilidad de atención médica para los residentes de las comunidades a las que servimos. WRHS se enfoca en la salud y el bienestar de nuestros pacientes, visitantes, empleados y comunidades a través de la promoción del bienestar, la prevención de enfermedades y la educación.